Privacy Policy

Last updated: 25 September 2026

The Firestarter Foundation (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, subscribe to our communications, or access the Firestarter Foundation Founders Area.

1. Who we are

The organisation responsible for your personal information is:

The Firestarter Foundation

Email: andrew@firestarterfoundation.com
Email: victoria@firestarterfoundation.com

Address: Ripon, HG4 2TP

If you have any questions about how we use your personal information, please contact us using either of the email addresses above.

2. Information we collect

Depending on how you interact with our website, we may collect:

  • Your name

  • Your email address

  • Information you provide through contact forms

  • Information you provide when subscribing to our email communications

  • Information associated with your Firestarter Foundation founder membership

  • Information you provide when communicating with us directly

Founder Area

If you become a member of the Firestarter Foundation Founders Area, Squarespace may process information associated with your customer account and membership, including your name, email address, login information and membership status.

We use this information to provide and administer access to the private Founder Area.

3. How we use your information

We may use your personal information to:

  • Respond to enquiries and messages sent through our website

  • Provide information you have requested

  • Send emails, newsletters and updates where you have chosen to receive them

  • Administer the Firestarter Foundation Founders Area

  • Manage member accounts and provide access to members-only content

  • Communicate with founders and members

  • Maintain the security and functionality of our website

  • Improve our website and services

  • Comply with legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

4. Our lawful bases for processing

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Consent
Where you have actively chosen to receive marketing or other communications from us.

Contract
Where processing is necessary to provide a service or administer your membership or account.

Legitimate interests
Where processing is necessary for our legitimate interests, such as responding to enquiries, maintaining our website, managing our organisation and communicating appropriately with our community, provided those interests do not override your rights and freedoms.

Legal obligation
Where we need to process information to comply with a legal or regulatory requirement.

5. Email communications

If you subscribe to receive communications from The Firestarter Foundation, we may use your email address to send you newsletters, updates, announcements or other communications that you have requested or agreed to receive.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us at:

victoria@firestarterfoundation.com

Unsubscribing from marketing communications will not necessarily prevent us from sending essential service or account-related communications where these are necessary to administer your membership or respond to your requests.

6. How we share your information

We do not sell your personal information.

We may share personal information with trusted service providers where this is necessary to operate our website, manage communications, administer member accounts or provide our services.

Our website is operated using Squarespace. Squarespace may process personal information on our behalf in connection with website hosting, customer accounts, membership functionality and related services.

We may also disclose personal information where required by law, legal process, or where necessary to protect our rights, users or the security of our services.

7. International transfers

Some of the service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law.

8. How long we keep your information

We will only keep personal information for as long as it is reasonably necessary for the purpose for which it was collected, including where necessary to meet legal, accounting or reporting requirements.

The retention period will depend on the type of information and why we hold it.

Where you unsubscribe from marketing communications, we may retain limited information necessary to record your preference and ensure that we do not send you further marketing communications.

9. Keeping your information secure

We take reasonable and appropriate measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Your rights

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information in certain circumstances

  • Ask us to restrict how we use your information in certain circumstances

  • Object to certain processing

  • Ask us to transfer certain information to another organisation

  • Withdraw consent where we rely on consent as our lawful basis

These rights are subject to certain legal exceptions and conditions.

To exercise your rights, please contact:

andrew@firestarterfoundation.com

or

victoria@firestarterfoundation.com

We may need to verify your identity before responding to a request.

11. Cookies and similar technologies

Our website uses cookies and similar technologies to provide essential website functionality and, depending on the services enabled on the website, may also use cookies for preferences, analytics or other purposes.

Some cookies are necessary for the website or Founder Area to function properly.

Where applicable, we will provide appropriate information and choices regarding non-essential cookies.

For more information, please see our Cookie Policy.

12. Third-party websites

Our website may contain links to websites or services operated by third parties.

If you follow a link to another website, that website will have its own privacy policy and terms. We are not responsible for the privacy practices of third-party websites.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or how we process personal information.

The latest version will always be published on this page, with the date of the latest update shown at the top.

14. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve your concern.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO). Contact us | ICO

15. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

The Firestarter Foundation

andrew@firestarterfoundation.com
victoria@firestarterfoundation.com

Address: Ripon, HG4 2TP

The Firestarter Foundation
Privacy Policy – Last updated 25 September 2026